SHIPPING
This Shipping Policy applies to Shine With Me and outlines how orders are processed, shipped, and delivered.
SHIPPING POLICY
At Shine With Me, we are committed to providing a reliable and transparent shipping experience for our customers worldwide. Orders are processed and dispatched from our operations base in Pakistan.
Order Processing
- Order Confirmation: Once your order is placed, you will receive an order confirmation email containing your order details.
- Processing Time: Orders are typically processed and dispatched as quickly as possible. Processing times may vary during sales, promotions, or peak seasons.
- Business Days: Processing and shipping timeframes are calculated in business days (Monday to Friday, excluding public holidays).
Shipping Destinations & Rates
We currently ship to the following countries. All shipping rates below include tracked delivery:
International Tracked Delivery — $7.85 USD Belgium, Bulgaria, Canada, Croatia, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Kuwait, Latvia, Luxembourg, Malta, New Zealand, Oman, Poland, Portugal, Romania, Singapore, South Korea, Spain, Sweden, Switzerland, United Kingdom, United States
Regional Rates
- Pakistan — Free tracked delivery
- Saudi Arabia — $4.50 USD tracked delivery
- United Arab Emirates — $3.95 USD tracked delivery
Free Shipping Threshold International orders (outside Pakistan) totaling $100 USD or more qualify for free tracked delivery, along with a free gift.
Shipping rates are fixed per country and will be displayed at checkout before you complete your purchase. If your country is not listed above, we're currently unable to ship to your location — please contact us if you'd like to be notified when we expand.
Delivery Timeframes
Estimated delivery times vary by destination:
- International Orders: Approximately 5–10 business days, depending on the destination and local courier operations.
Delivery times are estimates only and may be affected by factors outside our control, including customs processing, carrier delays, or local service disruptions.
Order Tracking
Once your order has been dispatched, a shipment tracking number will be sent to you via email. Tracking information may take up to 24–48 hours to become active after dispatch.
Customs, Duties, and Taxes
International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless expressly stated otherwise. Shine With Me is not responsible for delays caused by customs clearance processes.
Delivery Issues
If your order is delayed, damaged, or missing upon delivery, please contact us as soon as possible at: Email: info@shinewithme.co we will investigate the issue and work with our shipping partners to provide an appropriate resolution.
Address Accuracy
Please ensure that all shipping details provided at checkout are complete and accurate. Shine With Me is not responsible for delivery issues resulting from incorrect or incomplete address information provided by the customer.
Returns and Refunds
For information regarding returns, refunds, or exchanges, please refer to our Refund & Returns Policy.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at: Email: info@shinewithme.co